With 20 Additional Teaming Offices Nationwide
Contact Information
San Francisco Area

Select a name below or choose from any of our other offices at left. You can also view all staff alphabetically.

Direct all written communication to:

2329 India Street
San Diego CA 92101
(800)  207-9301
(800)  207-9324 Fax

Charles W. (Bill) Arnold
Director and General Manager

Keith Scally

Gene P. Hillger

Robert Spencer

Anne Spencer

Chris Spencer

Timothy Davis

Letitia Scally

Robert Spencer
Staff Box

(800 207-9301
Direct Line (541) 508-8577


Robert R. (Rob) Spencer is our senior marine operations expert, a hull and cargo surveyor and P&I adjuster. He handles marine and aircraft claims in the San Francisco area Oakland office and is the chief adjuster in our Bend, Oregon office.

In addition to claims handling, Rob provides complete marine operations expert services, both in analysis and testimony. He has a broad background with remarkable qualifications in many areas relevant to our firm’s operations. Rob graduated from Massachusetts Maritime Academy in 1979. Prior to graduation he crewed on harbor tugs, fishing vessels and worked as a teamster in the moving Industry.

Since graduation, he has worked in the marine transportation industry in predominately offshore. Between offshore assignments he has worked near shore as a San Francisco Bay tug operator / tankerman, stevedore superintendent, rigger and expert witness. Rob’s offshore experience includes sailing on tankers, break bulk vessels, Ro-Ro / Lo-Lo Vessels, heavy lift vessels, and deep sea tugs. From 1987, prior to joining our firm, Rob worked for American President Lines, started sailing master during Desert Storm in 1991, has since been APL’s then ASM’s West Coast Sea Trial and Delivery Master for US Government owned vessels. Rob recently retired from deep sea after 24 years as an officer in the US Merchant Marine. His last several years were as master on the “APL Korea” a 65,000 GT container ship in the Asia / Transpac trade.

Rob has attended multiple recurrent training schools in the past 24 years. He has attended five different Marine firefighting schools, multiple ship handling simulators, medical courses (offshore medicine, EMT certified), ISM and ISO 9002 training, He is familiar with DNV and ABS ISM audits, as well as cargo gear quadrennial inspections. During the course of his marine career, Rob has averaged over a month a year in recurrent training in the maritime industry and related disciplines.

Rob is an active private pilot, owing and operating a Cessna 172. He comes from an aviation-oriented family and is continuing that tradition. Rob holds a 5th issue of his current USCG license: Master of Steam or Motor Vessels of Any Gross Tons upon Oceans; Master of Towing Vessels upon Oceans and Western Rivers. He is authorized to serve as First Class Pilot on Vessels of Any Gross Tons upon the waters of San Francisco Bay, including all tributaries therein, and First Class Pilot of Vessels upon Los Angeles and Long Beach Harbors. He also has current STCW certification for Master Unlimited, an FCC-issued GMDSS marine radio license, and is an FAA private pilot with Instrument rating.

During his off time, Rob has spent six years on the Nordic SAR team in Lake Tahoe Area and fly-fishes throughout California and New England.

Rob joined us in 2003.